This may be the best dental office I've ever been to. They make me actually somehow enjoy going to the dentist.
Every time I've walked through the door the front desk staff knew who I was from my appointment time before I even told them my name... I've never had this kind of service anywhere...
more »This may be the best dental office I've ever been to. They make me actually somehow enjoy going to the dentist.
Every time I've walked through the door the front desk staff knew who I was from my appointment time before I even told them my name... I've never had this kind of service anywhere else. They treat me like I'm an old friend that they're happy to see again. It honestly makes me happy to see them, too.
They'll answer your questions and work with you towards your dental health. They've helped me feel like an involved collaborator in my dental health, not a bystander. I have never felt shamed for my sweet tooth or oral hygiene habits by anyone in this dental practice. Of course, they'll gently remind you to floss and brush if you have been neglecting this, but they understand they are ultimately there to help you be your healthiest self, not to make you feel bad.
During procedures (e.g. fillings, crowns, etc.), Dr. Jake and his team are very attentive to your comfort and will take many measures to help you feel comfortable. The team features advanced practice dental hygienists (APDH) who assist Dr. Jake with fillings, which means you have 2 experienced professionals working on you at the same time. The team will check on you and even watch your body language to ensure you are okay. They have stress balls and TVs to help nervous patients, and music playing in the background to create a fun ambience. If you want to know what they're about to do, just ask. They'll explain, take pictures, and give you as many details as you want to know. They'll also warn about pressure / sensitivity / unpleasant tastes before they go in, which I really appreciate.
Unlike some dental practices, they don't aggressively push products. They may offer a suggestion on how to make changes that work for you, but they won't pressure you to buy anything from them. Even with dental procedures, they will give you options and honesty on how flexible your timing can be. This can be helpful if you're on a budget or your insurance is not as good. They will also try to recommend ways to optimize your dental coverage, and the office staff will advocate for you and work with you as much as they can in getting your insurer to cover costs of your dental care.